CoverMyMeds enters workforce development deal with Franklinton social enterprise Fortuity

CoverMyMeds is the first large employer creating a path to leave poverty wages for higher-paying customer support careers through a training program at Fortuity, a social enterprise that’s practically across the street in Franklinton.

Some hires were close to losing their homes before landing the job.

Fortuity Calling LLC opened in late 2019, but the pandemic threw it off pace landing large corporate clients for call center outsourcing. It hires people who work full-time but for low wages, as well as truly entry-level trainees from workforce development programs, and surrounds them with supports such as rental assistance and counseling to succeed in a more stable career.

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Story excerpt provided by Columbus Inno.

Written by Carrie Ghose.

Originally published February 17, 2022.